Do we make custom designs?
Yes, we can! Just send us an email with your ideas and we will be in touch as soon as we can.
Customisations can include colour(s) and fastenings.
Do you offer nickel-free Jewellery?
We get our jewelry from hundreds of suppliers all over the world. The majority of our jewelry is nickel-free, but it is not guaranteed unless stated explicitly in the item description. However, many cases of allergic reactions are actually caused by the cleaning solutions used rather than the metal. Safely check a cleanser by dabbing a q-tip into it and testing a small area on your skin.
I put the wrong shipping address on my order, what do I do?
If you receive an order confirmation email and notice a mistake with the order, email firstname.lastname@example.org and we will adjust the order accordingly.
Why should I provide my real email and phone number when I order? I don't want spam.
Your information stays privately with us and we wouldn’t ever want to spam you. It’s important to have a way for our customer service team to contact you about your order so nothing surprising happens! Inaccurate credit card information is a finger’s slip away. We also want to make sure you get our email confirmation as a record of the order. Working with customers makes us happy; we just need a way to keep the lines of communication open.
Do you have an actual store I can come visit?
Nope, no bricks & mortar for us. But although we only exist online, there are still tons of ways to stay in touch with us. Find us on Facebook and Instagram.